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Passengers complain about poor service at airports in Tajikistan
Passengers traveling through the International Airport of Dushanbe are complaining about the low level of service and widespread corruption. On the morning of November 13, journalist and civil society activist Shakhnaz Komilzoda raised the question on social media: “Does our international airport have a director or not?!” She complained that the service at the airport has […]
Passengers traveling through the International Airport of Dushanbe are complaining about the low level of service and widespread corruption.
On the morning of November 13, journalist and civil society activist Shakhnaz Komilzoda raised the question on social media: “Does our international airport have a director or not?!”
She complained that the service at the airport has significantly deteriorated.
This short post immediately triggered a wave of reactions from users.
“I just got off the plane. I stood in line for 45 minutes at passport control,” wrote Shakhnaz Komilzoda.
“We landed at five o’clock and stood in line until seven o’clock. It’s good that you waited 45 minutes. I was there for two hours and twenty minutes,” complained user Ustorakhmat Dodudov.
“They let their people through without waiting in line. In fact, your complaint is 100% correct!!! In the fate of this airport, over 30 years of independence, not a single selfless person has become the head of this airport to improve it. They only take the position to eat, s..t, and leave!!!,” wrote user Nodira Mirkhodjaeva.
Users also pointed out that the International Airport of Dushanbe is known as one of the centers of corruption and bribery.
“Why didn’t you say anything about the high level of corruption at this airport? The dirtiest place in terms of corrupt private enterprises is this holy place, that is, this airport,” wrote user Sadriddin Tolibov.
Users identified administrative and moral corruption as the main root of the chaos, arbitrariness, corruption, and bribery at the International Airport of Dushanbe.
“If there is no intelligence, knowledge, and resourcefulness, where will order and discipline come from!,” wrote Kurbonali Burkhanov.
Several users traveling through the International Airport of Khujand also reacted to this post.
“All summer there was no way to get into the waiting area of Khujand Airport. Why??? No one answered,” complained Akmal Akramov.
Users and passengers dissatisfied with the service at these two airports in Tajikistan, in addition to poor service and corruption, also complain about the lack of clean toilets and the failure to observe the most basic sanitary conditions at these airports in Tajikistan.
Many users called on law enforcement agencies, the mayor of the capital, and even the president of Tajikistan to take measures as soon as possible to prevent all this chaos, which, as user Sanoat Azizova expressed, “does not exist in any airport in the world.”
Despite the wave of criticism from residents, officials from the International Airport of Dushanbe and the International Airport of Khujand have not yet officially commented on the situation.