Client complained about long queues at “Dushanbe City Bank”

A client complained about a two-hour wait in line at “Dushanbe City Bank” to resolve a minor issue.

On Monday, November 9, a client of “Dushanbe City Bank” complained on their Facebook page about the poor service of this organization.

In his video address, the bank client stated that he had already contacted the bank twice in the past month to resolve a minor issue, but each time he had to wait from 2 to 3 hours in line.

The bank client wonders why it is not possible to resolve these issues through online services. According to him, when he sends a message to the bank, he is advised to visit a bank branch.

As a result, clients are forced to spend long hours waiting in line to resolve minor issues.

This is not the first case where clients have complained about the quality of services at “Dushanbe City Bank.” Previously, residents also reported poor services from this financial organization. However, according to them, these problems have still not been resolved.

Earlier, “Dushanbe City Bank” was included in the European Union’s sanctions list. According to the decision of the Council of the European Union, companies and citizens of EU countries were prohibited from conducting financial transactions with these financial institutions and companies.

The European Union accused these financial organizations, including “Dushanbe City Bank,” of facilitating sanctions evasion and assisting in money transfers, as well as in the transfer of technologies that could aid Russia’s military sector.