Megafon subscribers complain about money theft from their accounts

Subscribers also complain about the poor quality of communication and internet from the mobile operator “Megafon Tajikistan”.

Photo: Internet

On February 14, dozens of clients of the company “Megafon Tajikistan” in various regions of Tajikistan complained about the poor quality of communication and internet. Some stated that their internet speed was “slower than a turtle,” and for the last two days, it has been impossible to talk on the phone.

Subscribers of “Megafon Tajikistan” have previously complained that the operator steals money from their accounts, and this process is still ongoing.

Considering the low quality of internet, mobile communication, and theft of money from subscribers’ accounts, dozens of former clients are urging subscribers of the mobile operator “Megafon-Tajikistan” to boycott it and switch to other operators.

User Zulaykho Boymuratova writes: “The solution to the problem is to switch to another operator; otherwise, they won’t understand. If they see that everyone is leaving, there will be some improvements.”

“You won’t achieve anything with pleas and requests from these scoundrels. You should gradually stop using the SIM cards of these companies,” writes Burkhoniddin Alovuddinov.

“Don’t get unnecessarily nervous; I have already refused this operator for two days. All their communications are just fairy tales; don’t believe their promises,” writes Faizimakhmad Faiziev.

In the “Frequently Asked Questions” section on the official website of “Megafon Tajikistan,” most clients also ask about “lost megabytes,” or the theft of funds by the operator, or the low level of service and ways to address it, or ask questions like “why can’t we contact the call center?”.

“Megafon sends 10 SMS messages a day reminding about re-registration. Why haven’t you once asked about the quality of the internet?” asks user Parviz Parviz.

The mobile operator was registered in Tajikistan on September 3, 2021, as a closed joint-stock company “TT Mobile.” On October 5 of the same year, the company began providing mobile communication services in GSM 900/1800 standard and operated under the brand name MLT. It was later renamed “Megafon-Tajikistan.”

The closed joint-stock company “TT Mobile” is a joint venture of Russia and Tajikistan. The main shareholders of the company are the national operator OJSC “Tajiktelecom” (Republic of Tajikistan) and the first nationwide mobile operator OJSC “Megafon” (Russian Federation).