The popular mobile application “Chi Gap” will soon be operational again

The company Tcell, which developed and previously launched the communication app “Chi Gap” for use within Tajikistan and beyond, allowing Tajik migrants to stay connected with their families, announced that it will resume the app’s operation very soon.

A resident of Dushanbe, Sadriddin Yusupov, returned from Russia a few days ago, where he was working. According to him, while he was abroad, he kept in touch with his relatives through the “Chi Gap” app. “When the internet speed in Tajikistan was poor, I had no problems calling and communicating with my family through ‘Chi Gap’. But the app has not been working for over a week now, I don’t know why,” he said.

The “Chi Gap” app was launched by Tcell about 10 years ago. The company assured that the app is temporarily down due to technical reasons and that its operation will be resumed very soon.

Khilvatshok Mahmud, a representative of Tcell, told Radio Ozodi on June 4: “After resolving the compatibility issue of the app with new platforms, the mobile application will be reloaded and its operation will be resumed. I think it will be very soon, to be more precise, in about 10 days, the updated ‘Chi Gap’ app will be launched.”

The “Chi Gap” mobile app is most commonly used by labor migrants and Tajiks studying abroad. One of the advantages of “Chi Gap” is that users can communicate even without an internet connection. “Chi Gap” is the only app that allows direct calls to loved ones who still have landline or basic mobile phones,” the company’s website states. In Tajikistan, internet speed leaves much to be desired, and residents have repeatedly expressed their dissatisfaction with the difficulty of contacting their loved ones through other messengers.

Tajikistan is among the countries with the slowest internet speeds, and one of the reasons for this situation is the transfer of this once profitable and regionally advanced industry in terms of quality and equipment to the Communications Service. According to the Communications Service of Tajikistan, the total number of mobile subscribers is 8.3 million, of which 6.4 million are active users.